020 8905 3368

 

17.05.24 07:22:11 AM

7 Reasons Why Our Legal Clients Trust Us To Advise Them
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1. Depending on the complexity of the project, we schedule system upgrades and fixes after normal business hours to save you thousands of pounds in lost productivity. System upgrades, fixes, and installations can bring down your computer network for several hours. For your convenience, we’ll schedule our technicians to perform this work after hours so there is minimal interruption to your normal business activities.
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2. Our technicians are seasoned, qualified, professionals with years of real world experience. The end goal is always your business and how we can add value. We require all of our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions.
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3. We are big enough to handle any computer job, and small enough to still provide you the individual attention you deserve. Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated technician and account representative to ensure you get the highest level of support. You can also count on me, the owner to get involved with your project to make sure you are getting the best solutions and highest levels of service possible.
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4. We give flat rate project pricing. Unlike other computer support companies that give you an estimate with an hourly rate for “unexpected circumstances,” we’ll give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more. This gives you peace of mind knowing you won’t end up with a bill 2 or 3 times more than you anticipated, or getting hit with hidden charges or extra hours.
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5. We listen first , and offer solutions second. No one knows your system better than you. When you have a problem, the last thing you need is someone to come in and waste time performing the checks you’ve already done. We’ll work with you in solving your problems and keep you involved what we are doing every step of the way.
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6. We are far less expensive than hiring full-time computer support staff. By outsourcing your computer support to us, we can save you thousands of pounds on hiring, salary, and benefits and still give you the just in time computer support you need.
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7. We fully support and cover your home and treat it as an extension to the office for FREE. By having your home covered, means you have the same business grade computer support at home as you have in the office. No more frustrating computer problems at home, we also support game consoles, printing issues and home network Internet setup.
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