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020 8905 3368
17.05.24 10:07:28 AM

Your Guarantee

H2o Legal will Guarantee Your Computers To Work
No Excuses – No Extra Costs
100% Guaranteed Exceed Law Society Guidelines

  1. We guarantee 1-hour response time to network emergencies. When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a £10,000 coffee break waiting for their computers to come back online. As a client of ours, we guarantee t o respond to any crisis within 1 hour (less travel time) or sooner.
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  2. We Guarantee to provide the most cost effective-solution to the problem. As a business owner myself, I understand the importance of keeping overhead and costs to a minimum. That’s why I require that all of our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that are not 100% needed.
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  3. We Guarantee your satisfaction or it’s FREE. We take extra steps up front to make sure we thoroughly understand the problem, and create a well thought out approach for solving it. This enables us to avoid mistakes and overlooked issues that the delay the completion of your project and cost extra. If we can’t solve the problem to your satisfaction, our visit is free.
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  4. We Guarantee your business critical information. Unlike other computer support companies that install a “backup solution” and make it “your responsibility,” we’ll backup your critical information every 15 minutes and guarantee you can continue working within 30 minutes. This gives you peace of mind knowing that we are responsible for your business critical information that you rely on daily
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